Connect with us

Special Reports

INVESTIGATION: ‘Attitude’ Of Health Workers In Ogun State General Hospital Killing Patients Faster Than Sickness



When a patient dies, his or her death is usually blamed on sickness, but don’t be mistaken: Nigerian health officials would have enormously contributed to it. Deaths of many patients would have been fast-tracked by the many drawbacks of a comatose public health system. However, to ascertain the time an average patient spends before seeing a doctor, and to experience what patients go through in government hospitals, Information Nigeria’s Editor, Gbenga Odunsi ⁠— who disguised and registered as a patient at the Ogun State General hospital on Sokenu Road, Ijaye in Abeokuta ⁠—  brings this report.

At about 1:30 pm on a sunny afternoon, the patient-journalist walks up to the registration desk to make inquiries on how to get hospital card. Here, every patient is required to pay N300 to obtain a card before seeing a doctor.

“You cannot get a card now”, says a woman at the small cubicle where patients register to obtain hospital card.

“You have to wait till 3:30 pm when the doctor for the next shift arrives.”

Alarmed, I ask what would happen if I have brought an emergency case.

“You still have to wait till 3:30 pm”, she said. But you can go to the emergency ward and tell them. They may attend to you if they see your condition requires emergency”, she added.

Well, since there was no possibility of seeing a doctor, I left the hospital.

The next day, I got to the hospital at about 8am.

I met a young lady at the point of payment section of the General Outpatient Department (GOPD). She was the only one attending to patients — both new and returning ones.

At the Records department, a middle-aged man and lady tended to every patient. The job of the lady requires collecting receipts after payment, while the man inputs the demographic details of patients in a higher education book (not even a computer). This process lasted several hours and patients, including those with emergency cases, had to wait it out.

After my details were collected, I joined the queue of patients waiting to see the doctor. At about 9:45am, a nurse called me to check my blood pressure. At the hospital, it is a norm for nurses to examine patients before assigning them to a doctor

And again, this process took longer time; even though three nurses were responsible for this procedure. They were seen gisting, chatting, and laughing while attending to sick patients.

Many Nigerians prefer to practice self-medication than visit the hospital. The fear of spending long hours before seeing a doctor drives sick people to self medicate.

While waiting to see a doctor, Information Nigeria observed that consultation session with doctors did not last up to 10 minutes. Despite complaints of a severe and constant headache, accompanied by body pains, the consultant doctor only asked two questions and scribbled down medical jargons on my card. This didn’t last up to 6 minutes either.

How doctor’s negligence led to death of a sick child

Information Nigeria recalls a Nigerian woman, Oyin Gucci, who lost her child in 2019. The bereaved mother recounted how she lost her nine-month-old son due to carelessness of a doctor at the Ikorodu General Hospital in Lagos State.

According to Gucci, her son suffered from an attack at 3 a.m. on July 19 and she rushed him to the General Hospital, Ikorodu. A nurse on duty met them, but the doctor who was scheduled to be on duty was absent and his phone was switched off. Consequently, the nurse said there was little she could do for the sick child.

Gucci narrated how two hours later; the doctor strolled in leisurely, unperturbed. He acted as if there was no emergency and did not offer any direct treatment to her son. Instead, he wrote some prescriptions for her to buy and left for the mosque to pray.

Thirty minutes later, he returned and attended to other patients. Gucci felt these other cases were not as serious as her son’s, whom she could see was struggling to breathe. In the end, her son died more than 6 hours after arriving at the hospital.

The situation is not different at Ogun state hospital

Crossing his arms with his left hand out, Bimbo detailed how his brother died at the state hospital due to negligence of the doctor on duty. Wearing a sombre look, the agony in her eyes is evident. Two months after the sad experience, the 32-year-old lady has not been able to get over her loss. She gnashes her teeth intermittently, stressing that her brother’s death has caused damage in the family.

Bimbo says her brother, who was ill, was rushed to the state hospital on 2nd December, 2019. On arriving at the hospital, he was wheeled to the emergency unit but nurses refused to attend to him until a hospital card was obtained, which took up to an hour, due to a large number of patients on waiting to obtain a card. Several minutes after getting the card, the patient was still not attended to.

A nurse attends to patient at ogun state hospital

A nurse attends to a patient at the Ogun state hospital. Image credit: Information Nigeria

“The nurses on- call were like voltrons; they work at their own convenience and you cannot confront them.

“But I managed to challenge the doctor when he walked majestically into the ward. With no sign of remorse, the doctor said ‘he won’t kill himself over an emergency case’.

My brother was finally examined; his blood sample collected, and the doctor asked me to take it to the lab for a test.

“The doctor finally examined my brother, took blood samples and asked me to take it to the lab for test. But unfortunately, when I got to the lab, I was told its past 4pm and I would have to come back the following day for result.

“With this development, my brother was left without treatment throughout that day until the lab test results were ready the following day. Two days after, he was hurriedly moved out of the emergency unit, due to lack of bed space. On the third day, his condition worsened, his breathing changed.

“Again, we were told there was no doctor on duty and we would have to wait till the next doctor on shift resumes. I almost ran mad when my brother breathe his last breath.

Laboratory section of Ogin Sate hospital

Laboratory section of Ogun State hospital. Image credit: Information Nigeria

Why a state hospital is understaffed is what I am yet to understand. Many tragic incidents that happened in this hospital could have been avoided if there were enough doctors,” Bimbo added, in an embittered voice.

Like Bimbo, the visit to Ogun State hospital was similarly a nasty experience for Mr Toba Ogundele, a 41-year-old secondary school teacher.

Ogundele had gone to the hospital to complain of chest pain. According to his narration, he got to the hospital around 10am but was unable to see the doctor until 2:10pm, after a long wait at the General Outpatient Department

“On seeing the doctor, I explained the symptoms of my illness and he suggested I have a blood test. But on getting to the laboratory department, I was told to come back the following day as they could no longer take blood sample for the day. I had to go back home, still in pains.

“The next day, I ensured I arrived the hospital by 9am before it was already crowded. The lab attendant asked me to pay N1500, which I did. The blood sample was taken and I was asked to return for the result by 1pm.

“Due to the excruciating pain, I couldn’t go to work or even move around; so, I hung around the premises. By 1pm, I was back at the lab for my result. Lo and behold, it wasn’t ready. It took another 55 minutes for the result to be ready.”

“I collected it and hurried back to the General Outpatient Department, hoping to see the doctor and get drugs, but those I met on the queue were already tired and lamenting the queue wasn’t moving at all.

“Out of frustration and annoyance, I left the hospital unattended to, after all the sufferings.”

Endless frustration of patients

Information Nigeria met with a man where he sat on a covet beside the maintenance department of the facility, fanning himself on a Thursday afternoon. Recounting his experience on how doctors and nurses treated patients when his mum was placed on admission at the state hospital, the 35-year-old man, who pleaded anonymity said:

“The nurses have bad manners; they are always rude to patients. Some go as far as screaming at sick patients. While I was at the ward with my mother, on several occasions, I kept reminding nurses that the drip of a patient was finished and needs to be changed. You can imagine that kind of negligence,” he says, while his face contours into a frown.

“Most of the nurses are only good at gossiping with themselves on their seat. When their attention is needed, they find it difficult to leave their seat to attend to patients in the ward. They hardly treated emergency cases with speed of urgency.

“If they were truly trained as nurse, they would understand that 3 seconds is a lot of time to waste. If some patients had 3 seconds, they could have been alive today. It is a pity but with my experience here, I can boldly state that a lot of deaths that happen in Nigerian hospitals occurred because the patients lived in Nigeria. You would never find unruly health workers in foreign countries, and they take patients health more seriously.

“Would you blame politicians who travel to foreign countries to treat cough and headache, when health practitioners in Nigeria, who took an oath to save lives are doing the exact opposite?

“Just two days in the ward, I saw more patients die like it was the latest trend. I would never forget a young girl who was frequently in pain while his parents watched helplessly, but the nurses did nothing about it.  Regularly, I would go to meet the nurses to please come attend to her.

“I got to the ward this morning to hear she had died, just imagine such, in a country that claims to be giant of Africa.”

Some patients waiting to see a doctor at Ogun State hospital

Some patients waiting to see a doctor at Ogun State hospital. Image credit: Information Nigeria

It is widely believed that medical bills at state hospitals are relatively cheap and affordable for the average Nigerian, but with the attitude of Ogun health workers, sick patients prefer visiting private hospitals where they will have to pay much but get timely attention. While patients have recounted their experiences of longer ‘waiting in’ emergency ward or at the General Outpatient Department, leading to frustration and anxiety, some have put the blame on the underfunded system and understaffing.

Temidayo, 28, a webmaster based in Abeokuta said he once left the state hospital in anger after several efforts to see a doctor but was discouraged by the number of patients on queue waiting to be attended to.

“I was not feeling too well sometimes last month, I made a decision to visit the state hospital for a checkup, since it is just a mile away from my house. I arrived there at about 11am but was greeted by hundreds of patients waiting for a doctor to attend to them.

“If I had waited on that particular day, I am sure I won’t be able to see the doctor until evening. So, I went back home and returned the following day, this time, around 8am.

“Again, I was welcomed by tens of other patients already seated at the general out-patient department, waiting to see a doctor. I had thought I would be among the first ten patients.

“I joined others, but when it didn’t get to my turn around 11am, I left the hospital and checked into a private hospital where I was given quick attention.”

Mortuary with limited body trays

With the negligence, carelessness and recklessness of doctors and nurses at Ogun State Hospital, it is not surprising that the mortuary section of the hospital is filled to the brim.

On February 14th, a day commonly known as Valentine’s Day, I stormed the mortuary, posing as ‘bereaved’ hunting for a morgue for a freshly dead uncle. I spent time with dead bodies; moving from one corpse to another, ranging from accident fatalities, murder victims, among others.

The morgue-attendant, an elderly man in his mid-50s, shows no pity at the bereaved visitor trying to make inquiries.

“Bring your corpse first, I will explain everything to you,” he says. I made him understand family members sent me and I need to get the necessary information to make an informed decision on whether we will bring our corpse or find somewhere else.

Knowing I may change my mind if he doesn’t spell out the costs and other necessary information, the tall, slim-figure mortuary attendant opens up.

Mortuary section of Ogin Sate hospital

Mortuary section of Ogun State hospital. Image credit: Information Nigeria

“I need to see the place where the deceased will be kept, I interrupted.

“You want to enter? Come in,’ he says, without hesitation.

The morgue of the state hospital is neat and well cleaned. All the corpses were neatly placed on body trays, and no stench emanated from the air-conditioned room. Inside the mortuary, a brightly lit room is quiet; no sound whatsoever. The smell of cleaning agents filled the air. Out of respect for the dead, I decided not to take pictures of corpses.

Although the room is neat, stainless body trays were in limited supply. Asked where the new corpse I intend bringing will be laid, the morgue attendant insists I “bring it first, then we will find a space for it”.

“When did he die?

“Is he fat?

“Bring him first…”

These were the words the morgue-attendant uttered, to my dismay.

Depositing a corpse at the state hospital morgue costs N25,000 for the first one week, after which N500 will be paid daily at the expiration of the first seven days. These are official rates pasted on the door entrance of the morgue.

It is time to bargain price, but the attendant insists the prices are official. Even though I knew he could do some reductions to make gain for his personal pocket, I blatantly told him the prices are on the high side and I may just have to look for another morgue.

“This price is cheap when compared to other mortuaries in town, you can go there to confirm,” he says, insisting he would not soil his hands in corruption.

This attendant is not your average Nigerian. He belongs to a slim clique of men who, despite temptations, would remain resolute while shunning corruption.

In his 2020 budget presentation to the State House of Assembly, on Tuesday, 3rd December 2019, Governor Dapo Abiodun says a total sum of N44.719 billion has been earmarked for the Health sub-sector.

Abiodun said his administration will enhance health care delivery in the State through rehabilitating, equipping and providing adequate staffing for the general hospitals and the Olabisi Onabanjo University Teaching Hospital (OOUTH) so as to continue to serve as effective referral centres for the lower tier healthcare delivery centres.

The state hospital is vast becoming a home of pains, agony, and deaths, and Ogun state residents can only but hope that the several challenges facing the state hospital, including understaffing, would be resolved soon to forestall further loss of lives of patients.

Continue Reading
1 Comment

1 Comment

  1. Mrs Fadola

    March 12, 2020 at 6:47 pm

    This situation happens everywhere including d state teaching hospital at Akure,ondostate.Am appealing to the state Government to do something about it.After all the Government pay them.

Leave a Reply

Your email address will not be published. Required fields are marked *

Special Reports

Why The Price Of Onions Soared To New Heights Across Nigeria (Exclusive)



Why Price Of Onions Soar To New Heights (Exclusive)

Onions on display at Yaba market. Picture Credit: Information Nigeria


By Damilola Ayomide, Amaka Odozi

In the average Nigerian household, onion is an important food item. This is because it is the main ingredient in the preparation of virtually every Nigerian meal. It is also known for its healing abilities – particularly in the treatment of the common flu. The sudden spike in the price of onions has become a cause for concern because it is one of the most commonly consumed vegetables in the country.

Notwithstanding, there is still a rise in demand as consumers continue to purchase the vegetable due to the fact that it is needed in food preparation. Owing to its essential value, the sudden and inflated price increase has created discomfort for many Nigerians. In reaction to the recent development, consumers have taken to social media to express their dissatisfaction over the surging prices as well as the deteriorating quality of the kitchen staple.

From Twitter users developing novel hashtags and memes in an attempt to make light of the unfavourable situation to Facebook users creating posts on the pains of getting a good bargain at the market, it becomes necessary to shed more light on the reasons for the sudden increase in price and how Nigerians are adapting to the situation – especially considering the hike in other essential social amenities.

A biennial crop, onion cultivation is a large agricultural industry with its main production occurring in the North East and North West states such as Kano, Kaduna, Jigawa, Sokoto, Plateau, Bauchi, and Kebbi. This is why Nigeria, according to statistics, is the sixth highest-producer of green onion. As regards the production of dry onions, Nigeria sits at the eleventh spot.

The main varieties produced in Nigeria are the Red Creole (which is popularly called purple or wet onions among sellers and consumers); the White Creole (which is mainly used as an ingredient for Fried Rice); the Red Tropicana (which falls under the category commonly called dry onions); the Bombay Red (which is another variety commonly known as dry onions); and the Green Bunching (the spring onion that doesn’t grow into a bulb-like its counterparts).


The Problem

In Lagos state, these varieties are readily available for purchase at regular big and small open markets – large retail malls are equally not exempted. To find out why the prices have shot up, Information Nigeria journeyed down to Yaba market, Lagos state to carry out a market survey.

The steep increase in the prices, it was gathered, is as a result of high demand for the edible bulb, flooding in the farms and poor storage facilities. Flooding in the farmlands has led to crop damage and limited supply of onions in the market. Onion is considered as a semi perishable crop, yet it is a delicate product to store due to its high-water content. Thus, poor storage facilities have contributed to the loss of half of the total produce.

These conditions have translated into high prices for traders and distributors, who intend to reap their profits and cover the cost of buying the crops inadvertently affecting the end consumers as they are forced to dig into the pockets to be able to afford the edible bulbs.

Consumers Groan Over Skyrocketing Price Of Onions

A trader at the market seller said: “It’s not our fault too. We had to increase the retail price because the wholesale price was also increased by over 50%”, Idowu said. “A big bag that used to be N80,000 is now N150,000.

“This will definitely affect the retail price. Five bulbs of wet onions used to be N100; it’s now N300”, she added.

Another lady, Blessing, said that a big basket of onions cost N60,000, so she and another trader split it into two and pay for half which cost N30,000, so they are selling it in bits due to its limited supply. Blessing said the onions are imported from the north.

Market reaction

While some people have resolved to their fate, others have found alternatives to save money. With the continuous increase in the prices, people are not so generous with their servings of the edible bulb.

Mrs Adenuga, 35, was met with shock on visiting the stall of her usual seller in Yaba market as her budget could no longer purchase the usual quantity of onions. Information Nigeria met her haggling with the middle-aged female trader who could be heard saying that the prices of the dry onions (Adenuga’s favourite) had all gone up.

“I thought it was a joke when my colleague told me that onions are now gold. I decided to close early at work to come see things for myself. How do I cope now? This government doesn’t want us to eat at all.”

“A big bag that used to be N80,000 is now N150,000. This will definitely affect the retail price. Five bulbs of wet onions used to be N100; it’s now N300”.

A ready answer met the question of why the wholesale price is now almost twice its previous.

“COVID-19 pandemic. It has affected everything, with onions not left out. The planting season was when there was a mandatory lockdown – I’m talking about the months of February, March, and April. So, what were we expecting? It’s not just onions, it’s tomatoes, pepper – everything.”

Ms Uche Nwabuzor could not purchase onions at the open market that same day. The exorbitant prices greatly displeased her. After haggling with almost five sellers, she gave up the pursuit. Information Nigeria asked her why she chose to forgo the perishable crop considering that the sellers all beckoned on passers-by with trite phrases like ‘my colour’, ‘come, I have what you want’.

“It’s not that I don’t want to buy. I can’t buy at that price rate. I know my budget. But even if I want to exceed it, it shouldn’t be at the current rate.”

Asked of an alternative, she replied: “I’ll try spring onions. And if I can’t get that, then I’ll try the big malls – I hear they sell it in bundles. A bundle should be fairly worth the price.”

Kayode Bello, when asked of alternatives he has found so far in the absence of the perishable vegetable, he said that: “the consumption of onions is common in this country, that makes it look there are no other alternatives. Onions can be substituted for garlic which is among shallot, having the same function.”

Madam Sola, the owner of Madam Sola’s local restaurant in Sabo said that: “I use onions to cook my meal despite the price increase but I reduce the portion of onions I use in each meal so that it can go round. And besides, not everybody enjoys onions.”

Miss Adenike, 24, said: “I no longer buy onions at the market because I can get it at a cheaper rate and in more quantity at the shopping mall. Imagine, how can I buy 3 small pieces of onions for N200?”

With the country still grappling with the coronavirus pandemic as well as the chaos and unrest which rocked the month of October, onions ought to be the least of all problems.

There is a dire need for the government to provide support to farmers in building more storage capacity and also offer more solutions to bridge the gap.


Continue Reading

Special Reports

Ikeja Electricity Officials Caught In Prepaid Meter Fraud



Ikeja Electricity Officials Caught In Prepaid Meter Scam

Prepaid Meters

By Gbenga Odunsi, Lagos

The electricity regulatory body in 2018 introduced a law directing power distribution companies (DisCos) to furnish consumers with more prepaid meters. While many Nigerians are yet to be allotted meters, despite paying in full, some have complained of exorbitant billings.

“The officials came to my house, promising to fix my light and provide me with prepaid meter. This was on 15 May 2019, but as I speak(October 2020), I have not seen any meter. I went to their office in Ikeja to know why my meter has not been delivered, despite making full payment. But, on getting there, I met other people who had come to lay the same complaint, 35-year-old Joy Edna told Information Nigeria.

In April 2018, a new regulation on meter asset provider service says customers are not supposed to pay for meters.

According to the regulation, “DisCos shall conclude the procurement process for the engagement of the first set of MAPs within 120 days from the 3rd day of April,” MAPS regulation states.

“DisCos shall conclude the procurement process for the engagement of the first set of MAPs within 120 days from the 3rd day of April,” MAPS regulation stipulates.

Investigation by Information Nigeria uncovers the failure of the DisCos in meeting this deadline, and millions of Nigerians without prepaid meters are afflicted with the exploitation of estimated billing.


Why use prepaid meter

Whether you are a house or flat owner, renting or a landlord there are many benefits to using prepaid electricity over normal billed electricity in your home or office. Prepaid electricity means you don’t get bills in the post at the end of the month and many people in Nigeria using prepaid electricity now would never want to go back.

When you are using postpaid electricity (get billed at the end of the month) you are not aware how much you are using a day, a week or an hour. A prepaid electricity meter has a readout which displays your units as well as the level of power consumption. This allows you to better monitor how much electricity you are using and therefore budget better every month.

With a prepaid meter, a consumer can recharge N3000 worth of power and effectively manage it for three months by switching off appliances. This, however, doesn’t favour the DisCos as they tend to make little or no profit from this. Estimated billing allows them to charge based on assumed, rather than actual, electricity consumed, hence, they issue estimated bill of N30,000 each month, even if consumption is not more than N3,000.

Read Also: #EndSARS: Nigerians Recount Horrible Experience With Thugs In Police Uniform


Prepaid meter intentionally made scarce

Tonye Akinwande, a 43-year old landlord in Lagos who spoke with Information Nigeria, says the officials of Ikeja Electricity Distribution Company, IKEDC are culpable of prepaid meter scams in Lagos. According to the estate surveyor, the prepaid meter costs N38,000, and payment is made in full, after which another sum of N5000 must be paid to open an account with the electricity department.

Mr Akinwande says as a landlord, there is a need to install the prepaid meter for all his tenants in the three different houses he owns within the city, but all attempts to purchase the devices proved abortive as officials of the electricity distribution company continue to frustrate his efforts.

“A 3-bedroom flat would be given an estimated bill of #20,000-#25,000 a month, only to find out that the flat isn’t even using so much appliances.

“The prepaid metre device cost #38,000 for one, and would not be issued to you until you have fully paid for it – that’s if you are even issued one.

“This means as a landlord in Lagos, I have to install the meters for my tenants, one per flat, Where would I get that kind of money?

“I was made to understand one prepaid meter costs #38,000, I paid for 8, then I was made to pay another #5,000 to open an account with the electricity department for each of the meters.

“People are yet to realize that this is a ploy by IKEDC to frustrate and further discourage people from purchasing the device because they make a huge amount of profit from estimating electricity bills.

“The prepaid metre is intentionally made scarce so that individuals would not get hold of it and put an end to the menace of estimated billings.

“The officials know that if you are able to purchase the metre and recharge #2,000 worth of power, if managed well, it would last you for more than two months, hence, their foot-dragging to issue out these meters.”


Ikeja Electricity Officials Caught In Prepaid Meter Scam

Prepaid meter


Computer drops long names

Chidinma Umunna could not believe her ears when officials of IKEDC told her husband that the computer dropped his name because it was ‘too long’.

She gawked in disbelief at the total amount they had been charged for estimated electricity consumption. The tall, plumpy, dark-skinned lady laments over the shoddy activities of IKEDC officials in the issuing of prepaid meters to electricity consumers.

According to the banker, her husband had paid for the device in 2018, but he is yet to be issued a meter.

“The officials appear to me as scammers, she says.

“In a country where there are rules and regulations, you find government officials bury themselves in financial shenanigans, thinking they are above the law.

“What would it cost IKEDC to produce prepaid meter that has been paid for since 2018?

“We keep hearing the meters are not available but they will never tell you not to pay for it.

“Among the numerous excuses that were given to us was that my husband’s names are too long that the computer had to drop it.”

“The officials sit in their offices and draft figures according to whatever wave swept through their heads.

“We keep getting estimated billings of over N25,000 in a modest two-bedroom flat.

Friends that I explained my situation to ask could not believe their ears, they kept asking if we were running an industry inside the house.”


Overcharging and overbilling prepaid meter users

In what appears to be a grand scam and illegal extortion by IKEDC officials — intentionally or through high powered negligence — metered a residential apartment with a device meant for commercial use. The effect of this is that the residential apartment is overbilled after each recharge.

Customarily, prepaid meter consumers are billed according to energy used. Consumers control what they use, and when they run out of unit, they can understand why it is so.

But, a prepaid meter consumer, Mr Babatunde Ayodeji, says whenever he recharges N5000, it doesn’t last more than two weeks – and it’s not as if power is constant.

According to him, IKEDC officials classified him on A1, instead of R2TP, which is the normal bill for a residential apartment with 3 phase.

After months of overbilling, Mr Ayodeji filed a formal complaint to IKEDC support centre via email.

After exchanging several emails since July, nothing has been done to effect or reclassify this consumer who lives around Ojodu Berger area of Lagos State. Having been overcharged for more than eight months, the power distribution company have done next to nothing in either rectifying their gross negligence or undoing their grand scam, after been found out.

“Aside email, I have also been to their office and spoke with a customer service agent who also confirmed the “fraud” and promised to push it to the appropriate department.

“Many residents are oblivious of this smart overcharge system but many just noticed their recharge doesn’t last despite the epileptic power supply they enjoy.

“We will recall that during the recently announced tariff change which elicited widespread condemnation from the public and labour unions, which was later halted by the government through the intervention of the national assembly, it required only a forty(40) digit token to move everyone up the higher tariff ladder.

“It is still a wonder why this same process cannot apply to effect a commercial tariff plan to a residential tariff, after all, it is all about the change in figure,” Ayodeji added.

Read Also: INVESTIGATION: ‘Attitude’ Of Health Workers In Ogun State General Hospital Killing Patients Faster Than Sickness

The Nigerian Electricity Regulatory Commission (NERC) Consumers rights and Obligation, empowered by the Electric Power Sector Reform (EPSR) Act, 2005 clearly states that: all customers have a right to refund when over billed; all customers have a right to file complaints and to the prompt investigation of complaints; all customers have a right to transparent electricity billing; it is the customer’s right to contest any electricity bill, among others.

Further, Section 96 of the Electric Power Sector Reform (EPSR) Act specifies that when a distribution company is informed during working hours that a customer’s prepaid meter is not operating properly, an authorized official from the company shall visit the customer premises within 24 hours to inspect and fix or replace it.

Five months after, Mr Ilori is yet to be reclassified on R2PT; yet to be refunded; while officials of IKEDC have continued to overbill him for electricity consumed, an egregious breach of the EPSR Act.


IKEDC, a failed agency — NERC is complicit too

The IKEDC has failed in its responsibilities to electricity consumers in Lagos and neighbouring cities. It remains to be seen if the officials will turn a new leaf from their corrupt ways.

Many Lagos residents are rocking the same boat with the above-interviewed persons, and they are dying in silence because they have no means to prosecute these dare-devil officials.

Again, Kabir Olatunde, an IT specialist residing at Airport road paid cash for the prepaid meter in February at IKEDC’s office in Ikeja. Nine months after, the device is yet to be delivered to him. He has lost every hope of ever getting the prepaid meter, after several failed assurances from IKEDC’s officials.

“I paid for the prepaid meter in February, before the coronavirus lockdown began, and I was assured the meter would be installed after five business days.

“It is close to nine months now and no meter in sight.

“I have tried all I can to ensure the device is installed but I keep getting empty promises from the officials, Olatunde told Information Nigeria.

Efforts to get reactions from Ikeja Electricity and Nerc proved abortive as emails sent to both agencies were not replied as at press time.

Continue Reading

Special Reports

Why Nigerians Protest Creation Of SWAT Police



Why Nigerians Protest Creation Of SWAT Unit

In the wake of nationwide protests against police brutality, the inspector-General of police, Mohammed Adamu announced the disbandment of Special Anti-Robbery Squad (SARS).

This decision was made after Nigerian Youths stormed the streets to take action and call for change. The Nigerian government had no other option than to yield to the demands of the people, who came out in their number to stage demonstrations and to request for the termination of the notorious police unit following reports that they were misusing their powers to inflict pains on innocent citizens.

The nationwide protests which gained momentum kicked off on October 8, after a video emerged showing SARS operatives allegedly shooting and killing a young man infront of Wetland hotel in Ughelli South local government of Delta State.

‘Young People’ are often being targeted as they are constantly harassed either because of their looks and the type of gadgets and vehicles they make use of. Hence, they decided to take charge of their lives because they are tired of being oppressed and abused by the same people meant to be protecting them.

The #EndSARS hashtag goes back to 2017, and it started off as a Twitter campaign used by people to narrate their experiences of police brutality. The campaign elicited responses from people who have suffered at the hands of the rogue police unit.

SARS was founded in 1992 by by former police commissioner, Simeon Danladi Midenda to combat armed robbery and other grievous crimes but these particular set of mischief makers are known for extorting, killing, raping, and committing all sort of crimes and atrocities with impunity.

READ ALSO: IGP lists requirements for new SWAT operatives as training begins

Demonstrators have always insisted that they have no leader and they speaking with one voice despite the fact that some ‘people’ have tried to spin the narratives to cause a divide.


On October 11, the IGP revealed a new police unit known as Special Weapons And Tactics (SWAT) team has been set up in place of SARS.

This idea wasn’t well-received by Nigerians probably due to the fast timing and this raised eyebrows.

Five demands of the youths

People are skeptical about the new police unit due to the fact that the government in general has not given them enough reason to trust and believe them in past. Many still believe the government doesn’t have the best interest of the people at heart.

The accuracy of the mantra, ‘Police is your friend’ remains arguable and far from truth thanks to the activities of the Nigerian police force.

Nigerians are demanding for the total dissolution of every tactical unit and a reformation of the Nigerian police force.

Protesters have also submitted their five core demands to the government and these include; immediate release of all arrested protesters, justice for the victims of police brutality and appropriate compensation for their families, setting up  an independent body to oversee investigations into police brutality and prosecution of all reports of police misconduct, psychological evaluation and retraining of SARS officers before they are redeployed to other police units, and increase police salary so that they are adequately compensated for protecting lives and property of citizens. They are not accepting less and they also intend to tackle the bad governance and corruption in the country.

Five Demands Of #EndSARS Protesters

Five Demands Of #EndSARS Protesters



It didn’t take long before a photo of a man wearing the alleged SWAT Uniform began trending online despite the fact that people haven’t wholly accepted the unit.

According to the inspector general of police, Mohammed Adamu, former police officers from SARS will be part of the new unit but will undergo psychological and medical examinations to make sure they are fit.

“The officers are expected to undergo this process as a prelude to further training and reorientation before being redeployed into mainstream policing duties,” said Adamu.

Nigerians have stood their ground and have said ‘no’ to the creation of the new police unit.

People have also continued to agitate for an end to the tactical units.

Some Nigerians believe they are still the same set of people under the guise of a new name as they also cited how the government changed PHCN to NEPA but the issue of constant supply of light remained unresolved.

Efforts have been made to disrupt the peaceful protests. Is Nigeria truly a democratic nation if the people are deprived of their freedom to speak and be heard?

Protesters have said that they are tired of empty promises made by the government. The  Nigeria Police Force need to sit down and come up with a well-thought-out-approach that would bring relief to the citizens of the country.

Reactions trailing the decision

Oriola Topsy Seun

It was too early to make such decision citizens sees it as if it’s a old wine in new bottle. The IGP should have been patient enough since der is nationwide protest on this particular unit dey don’t have adviser and see the result of lack of patient we all bear it together even the IGP is not safe this time around and his family inclusive. May God deliver us in this country.

Owoicho Peter Ochola

For doing that shows their foolishness and insensitivity to the plight of their people. They think we are fools! No…!! Enough is a enough

Oche Mohammed Yusuf

Very good to go.

There must not be vacuum at any security space, rather the need for more fortifications, most especially when a unit is disbanded as the case with defunct SARS, there is a swift need for replacement.

For me, I say kudos to IGP for been proactive.

However, they must take into cognisance the insensitivity of their past actions.

Austin Ayodele

The swiftness in the change of SARS to SWAT means it’s just a change of name and that’s senseless.

 It remains to be seen if replacing Federal Special Anti Robbery Squad, FSARS, with Special Weapon and Tactics, SWAT, will bring any positive difference.

Continue Reading