The Eko Electricity Distribution Company, EKEDC, Lagos state, has assured residents that measures have been put in place to ensure regular power supply to customers during the Yuletude.
The Head, Corporate Communications Department of the company, Mr. Godwin Idemudia, gave the assurance while interacting with newsmen in Lagos on Wednesday.
He said the company was aware of the expectations of customers to enjoy regular power supply during the season.
“Measures are being put in place to ensure that customers’ expectations are not dashed. We will ensure customers within our operational territory enjoy uninterrupted supply during the Yuletide.
“The company has commenced replacement of faulty cables and equipment to ensure easy evacuation of power as received from the national grid,” Idemudia stated, adding that aside from replacement and repairs of faulty equipment, special fault clearing teams had been set up in all the business districts to facilitate quick response to customers’ complaints.
He however, pleaded with customers to show understanding if their expectations were not met as a result of drop in the national generation level.
According to him, whenever there was a drop in bulk energy load allocation to the company, such situations were usually beyond the company’s control.
“Situations like that are usually beyond us and there is nothing we can do about it.
“As we are putting all our facilities in top shape to satisfy our customers, our customers should please understand and bear with us if there is a drop in the national generation level as this will affect our bulk energy load allocation,” he added.
“Customers with complaints should lodge such complaints at the nearest company office or call any of the company’s customer care contact numbers and not to resort to quacks to clear faults in their areas.”
Idemudia urged customers to include settlement of electricity bills in their Yuletide budget to avoid disconnection during the period.