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Poor Service: Enforce Your Rights, NCC Urges Telecoms Consumers

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Nigerian-Communications-Commission-NCCMr Abdullahi Maikano, the Director, Consumer Affairs Bureau of the Nigerian Communications Commission (NCC), on Thursday urged telecommunications consumers to ensure the protection of their rights.

Maikano made the call in Sagamu, during the 19th edition of the Consumer Town Hall Meeting, which had the theme, “Enlightening Rural Telecom Consumers on Their Rights and Privileges”.

Represented by Mr Joseph Atoyebi, the Deputy Director, Consumer Affairs Bureau, NCC, Maikano said that telecoms subscribers should ensure their rights were not infringed upon by service providers.

According to him, consumers have the right to receive correct information on services they subscribe to.

“Consumers have the right to information that is clear, complete and accurate, and in a language that will be understood to guide them to make informed decisions when making their choices.

“They also have the right to be informed when there will be disruption of service”, Maikano said.

He said that telecoms users had the right to receive good quality of service all the time and in all service coverage areas.

According to him, consumers have the right to get fair, inexpensive and quick redress of their complaints.

He said that service providers must provide their subscribers with information on their complaint making process and steps to follow to lodge a complaint.

The director said that they had the right to seek redress in the event they were not satisfied with the resolution provided by their service providers.

He also said that telecoms consumers could escalate their complaints by calling NCC toll-free centre number 622.

According to him, customers, before calling the toll-free number, should first contact their providers with their complaints and ensure they have complaint ticket numbers.

He said that the Consumer Town Hall Meeting was created by NCC to give rural telecoms consumers a voice and provide them with the platform to address issues and challenges regarding services rendered by the operators. (NAN)

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Gunmen Abduct Wife Of Akeredolu’s Chief Of Staff

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 Gunmen Abduct Wife Of Akeredolu’s Chief Of Staff

Ondo on map

Kidnappers on Friday abducted the wife of Olugbenga Ale, Chief of Staff to Ondo State Governor, Rotimi Akeredolu.

According to reports, she was kidnapped around Owena after the Joseph Ayo Babalola University while on her way back to Ondo from Lagos State.

Also Read: Unknown Gunmen Kill Ondo Traditional Ruler, Olufon Of Ifon

The police spokesman in the state, ASP Tee-Leo Ikoro, confirmed the news to Channels Television on Friday.

This development is coming about twenty-four hours after a first-class traditional ruler in Ondo State, the Olufon of Ifon in Ose local government, Oba Isreal Adeusi, was murdered by suspected kidnappers.

 

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TECNO Stormed Computer Village with BBNaija’s OZO to Wrap up its Black Friday Sales Activities

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The month of November is always known for its intense sales activities because the best deals of the year come
during the Black Friday Period. For TECNO, Africa Number One mobile brand, it was the time to reward its
customers with massive discounts and various gift items while also unveiling some of its new devices.

The brand in collaboration with SLOT stormed computer village as part of the events to wrap up its black Friday
sale activities, hosted BBNaija’s Ozoemena Chukwu to a hangout at SLOT Ikeja.

Fans and customers had a fun time interacting with the handsome celebrity while enjoying discount offers on
TECNO devices. Different deals and gift items were up for grabs as customers who made purchases at the store
enjoyed 50% discounts on Spark 5, Camon 16 Series and 100% cashback on the Spark 5 Pro.

The major highlight of the event was the presentation prizes to lucky winners. Customers who participated in
the spin the wheel game won gifts items such as Bluetooth Speaker; Power Bank and kettle while those who
participated in the Scratch and Win Promo won for themselves different deals ranging from 50% to 100%
cashback.

TECNO also introduced two latest devices-the Spark GO 2020-powered by Google Android 10 Go Edition and a
TECNO POVA. POVA means ‘Powering Optimal Value and Ambitions’ is a rebrand of the popular battery series
formerly known as Pouvoir was inspired by the zeal to deliver budget-friendly smartphones with superior
gaming experience.

The first of its kind 6.8-inch TECNO POVA, is powered by Mediatek Helio G80 octa-core processor and hyper-
engine game technology that transforms gameplay experience giving ultimate stability and a high refresh rate.
Additionally, users will benefit from the “Game Space,” “Game Mode,” and “Game Assistant 2.0” features,
allowing them to switch to the “do not disturb” function, a much-anticipated experience all gamers will
absolutely enjoy.

The TECNO POVA is also equipped with a power-packed multitasking effect ramped up by 6GB RAM and 128GB
of internal memory. The device also has a 6000mAh super big battery, 18W Dual IC Flash charger, a standby
time of 30 days and the ability to play music for 8 days straight, on just a single charge. It’s the perfect
smartphone offering a way to worry less about low battery.

The new devices are available for purchase this November and for the rest of November, customers will enjoy
amazing discounts, instant and mega prizes on TECNO devices.

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BREAKING: Court Jails Rep Member For Lying

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BREAKING: Court Jails Rep Member For Lying

Court

A member of the House of Representatives, Victor Mela has been sentenced to one-month imprisonment by a Magistrate Court in Wuse, Zone 6.

The lawmaker who represents Billiri/Balanga federal constituency was, however, given an option of fine.

Also Read: North Is The Worst Place To Live In Nigeria -Sultan of Sokoto

Recall that on November 10 that a magistrate court found the lawmaker guilty of lying under oath while filling the CD001 INEC form prior to the 2019 elections.

The magistrate had, however, set a different date for sentencing of the lawmaker after his lawyer pleaded for leniency.

Mr Mela swore to an affidavit thrice, denying citizenship of another country whereas he has a British passport.

 

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