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Community Manager, Lagos at Uber Technologies

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At Uber, amazing service is our core. We’re a game-changing startup, providing quality, on-demand car requests from the touch of your phone. A tenacity toward surprising our users with an awesome experience is critical to our success. We’re looking for a community support all-star to take charge of marketing and customer satisfaction efforts.

The right person will be comfortable in an “all hands on deck” environment, loves solving people problems and can thrive in a startup culture. This role is all about bringing UberLOVE to our users.

You are…

  • A utility player. You’re willing to find resolutions to customer issues early, late and often.
  • Self-driven. You have superior organizational skills, integrity and great follow through on tasks. You don’t get overwhelmed easily… thousands of Uber user emails each month? No prob!
  • Naturally curious. You’re innovative, extremely creative and constantly looking for ways to improve upon things.
  • Word savvy. You have exceptional writing skills and can craft everything from emails and blog posts to policies and summaries, easily adjusting your tone/voice accordingly.
  • Graceful. You are self aware, well-spoken on the phone and eloquent in emails. You’ll humbly be the voice of Uber.
  • Fun. You’re a charismatic people person who can talk to anyone; you’re flexible, fearless, and excited to help build something awesome and share it with the world.
  • Motivated. You understand the impact of a highly-satisfied, excited crew of users; you are slightly obsessive-compulsive about grinding away at issues.

Responsibilities
You’ll be tasked with inspiring a growing user base to share the Uber experience. You’ll have great opportunities to develop & foster various skill sets:

  • Find the transportation pulse of the city and identify new ways to get the Uber experience in front of new users
  • Develop complex brand and event partnerships
  • Storyboard and execute innovative marketing campaigns and pop-ups
  • Manage communications, media and PR outreach
  • Identify and engage with community and brand advocates
  • Analyse marketing initiatives and measure ROI
  • Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities & social networks
  • Spread the UberLOVE through creating exciting blog & social web content
  • Work closely with our engineering & operations teams to streamline process and assist in intelligently scaling a vibrant business
  • Tame upset riders and turn them into passionate evangelistsExperience
    • 3-5 years’ experience in marketing, brand management or public relations
    • Robust/active online presence and familiarity with social media (Twitter, LinkedIn, Facebook, WordPress, etc.)
    • Solid writing background; experience blogging and/or editing (grammar buffs wanted)
    • Customer support background a plus
    • Fluency in English
    • Influencer amongst your friends and community

    Education

    • Graduate from a leading university
    • Accomplished in foosball is a plus ;)

    Bottom line: You have to be ready to hustle! You must be ready and excited to get your hands dirty and help build a growing business. You’re the customer advocate and need to bring the voice of Uber to the masses…you ready?

Click here to apply

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Jobs In Nigeria

SEO Specialist Vacancy at Techhive Africa

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Techhive Africa is a different kind of digital agency. We specialise in using data analytics to connect brands and SMEs across Africa with their target audience. 

Our platforms have over 5 million cumulative social media followers, over 3 million monthly unique visitors and are some of the most visible in Nigeria.

We are currently looking for a talented and creative individual to fill the position below:

Job Title: Search Engine Optimisation (SEO) Specialist

Location: Lagos

Job Type: Full Time

Job Description

The SEO Specialist will have the following responsibilities:

  • Lead the SEO strategy of our platforms.
  • Work with the content team to ensure content is created in the most effective ways
  • Develop effective link building strategies
  • Review website performance with data tools and look for enhancement opportunities
  • Craft strategies to improve user engagement and time spent on the website.

Job Qualifications

  • Graduate with a B.Sc or HND from any Tertiary institution
  • At least two (2) years working experience in SEO or a related role
  • Experience with SEO tools, keyword research, link analysis and data analytics
  • Highly motivated and target driven, with a proven track record in traffic growth

Application Details

  • Send an email with your CV attached to info@techhive.africa
  • The subject of the mail should be: ‘Application for SEO Specialist Position’
  • The body of the mail should detail in the best way possible why you are the best candidate for the job.
  • Application Deadline is: 27th September 2020

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Jobs In Nigeria

Job Vacancy For Entertainment Writer At Information Nigeria

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Marketing Job Vacancy in Lagos

Marketing Job Vacancy in Lagos

Information Nigeria, a leading Nigerian news portal with over 5 million social media followers, is looking to employ a content writer with a focus on entertainment.

Job Title: Content Writer (Entertainment)
Location: Lagos

Responsibilities:

The writer will be based around Yaba and its environs and shall report entertainment news, daily.

Requirements:
– A minimum of one-year Journalism experience with hands-on skills in New Media.
– Reportorial skills are essential.
– Good knowledge of global entertainment industry is an added advantage.

– The candidate should:

  • Be a fresh graduate with a good command of English
  • Have a passion for writing.
  • Be able to present information in a creative and user-friendly manner.
  • Be able to work in a team
  • Have good communication skills
  • Have an understanding of writing for the web/internet.

How to Apply:
All applicants should send CV and work samples to editor@informationnigeria.org with the position applied for as the subject of the e-mail.

Application Deadline is: 13th September 2019

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Jobs In Nigeria

Vacancy for an Editor at Information Nigeria

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nformation Nigeria a leading Nigerian news portal with over 5 million social media followers is looking to employ an experienced editor.

Job Title: Editor
Location: Lagos

JOB RESPONSIBILITIES

 Supervise and be responsible for all content created and published on the Information Nigeria website.

Work with analytics to determine the direction of our reporting and content creation efforts.
Responsible for ensuring there is an efficient process for news sourcing, vetting and accuracy.
Source and coordinate guest writers, columnists and other content partners

SKILLS AND QUALIFICATIONS

Have at least three years relevant experience in traditional/online media.

–  Possess a Bachelors degree in Journalism, Mass Communications or a related field.

Be very proficient in English and able to spot errors in content
Understand the basics of search engine optimisation and social media management.
Preferably a member of the Nigerian union of journalists (NUJ).

BENEFITS

Pay package includes industry standard salary and bonuses when certain milestones are met.

APPLICATION DETAILS

* Please send a cover letter, CV and 3 samples of your work to: vacancy@informationnigeria.org

* The subject of the mail should be: Application for Editor Position

* Application Deadline is: 23rd June 2019

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