Shift Manager Job at APM Terminals B.V

At APM Terminals, the results you deliver matter. We will give you lots of responsibility right from the start and plenty of opportunities to achieve your full potential. For all of our employees, we offer fair, competitive compensation and rewards which include continuous development opportunities. Since our talented employees are the foundation of our company culture and our success, we reward performance in a way that promotes continued achievement.

We Offer

Value and team-based leadership.
•An open and engaging working environment.
•A wide range of international career opportunities.
•Opportunities for personal and professional growth in a dynamic environment.
•Competitive compensation packages

Key Responsibilities

•Manage to ensure that the deployment of the staff and equipment are well balanced in the shift between the land and water side by highlighting the team on set priorities and structured tasks and goals.
•Provide effective organisation, control and effectively manage all land and water side terminal operations during designated shift period in order to meet planned objectives.
•Coordinate terminal planning and operations to ensure effective ship working programmes are set and maintained to ensure vessels meet sailing or berthing deadlines.
•Liaise with the EQUIPMENT COORDINATOR / engineering department shift management to maximize equipment availability and effectiveness.
•Is responsible through the respective Quay/Yard Superintendents that efficient allocation of all shift operational staff equipment resources are balanced taking into account the cost-effective utilisation of equipment resources to match the operational requirements of the terminal.
•Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.
•Provide first line of response for any accident / incident investigation, emergency situations and damage assessments.
•Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management.
•Maintain continuous operations by ensuring all shift operational staff use the “hot seat” changeover at shift changeover times and for operator rest break changeovers as per the continuous working procedure.
•Ensure that shift changes for the land and water side are accomplished with minimum loss of time under hot seat arrangement
•Constant monitor that the work queues for land and water side planned by the planning are carried out in timely fashion in order to facilitate smooth work flow for the shift and the shift to follow
•Ensure that proper preparations are made for the next shift in order to facilitate the incoming shift to commence shift with no loss of time
•General monitoring of the gate activities and to assist as required for to achieve the best truck turn times
•Assisting the safety and security team as required to maintain the best control at the terminal
•Liaise with the vessel agents for effective and fast clearing of the vessels to commence operation as early as possible
•Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performance and taking appropriate action in order to ensure they reach their full potential.
•Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.

Who we are looking for

Requires a university degree Operations Management, Logistics, Business Administration or related discipline.
Requires at least seven years or more of strong supervisory experience in container terminal operations environment, or similar, related industry. Previous experience as a foreman, supervisor, superintendent or other similar position would be expected as a natural progression to this position.
Is thoroughly familiar with the strict implementation of international standards of safe working practices within marine, stevedoring and terminal operations.
Advanced computer skills with a sound understanding of modern terminal planning and control systems.
Requires a comprehensive understanding of container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.
Ability to work under pressure, anticipates potential problems and diagnoses, evaluate and resolve logistical problems as they happen in order to meet operational performance objectives and deadlines.
Have effective customer service skills.
Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.
Effective negotiation and conflict resolution skills combined with good counselling and listening skills.
Well developed English oral, written communications and report writing skills. Also must have a working knowledge of the Pidgin English.
Previous experience of working in a multi cultural environment is an advantage.
Has a valid Driving Licence.
Drive terminal trucks using safe driving techniques and safe parking procedures.
Requires capability to anticipate problems by recognizing the key issues in problems and creating contingency plans and alternative solutions.

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