The Nigerian Civil Aviation Authority (NCAA) has commenced proceedings to sanction Aero Contractors over its shoddy treatment of passengers last Saturday.
Passengers who were to travel by the airline’s 5pm flight from Abuja to Lagos were reported to have been delayed until midnight after which it peremptorily cancelled the flight.
There was no explanation whatsoever about the reason for the cancellation of the flight. To make matters worse, the pilot was alleged to have tactfully switched off the aircraft’s engine and sneaked out of the aeroplane with the cabin crew, leaving the passengers behind.
The Director General of NCAA, Capt. Fola Akinkuotu, has instructed the Director of Consumer Protection (DCP), Adamu Abdullahi, to immediately commence proceedings towards imposing appropriate sanctions on Aero Contractors.
Akinkuotu gave the directive after studying a report from the Directorate of Consumer Protection, which detailed how Aero Contractors Abuja to Lagos service flight No. AJ 128 was delayed repeatedly and eventually cancelled without any explanation.
Also speaking on the matter, General Manager, Public Affairs, NCAA, Fan Ndubuoka, explained that the delay caused the passengers to spend the night at the Nnamdi Azikiwe International Airport, Abuja, after being left on board the aircraft for about three hours.
“Therefore, the DG has moved to sanction the erring airline for failure to duly inform the passengers about the cancellation within the provision of the regulation which attracts minimum to moderate penalty.
“In addition, the failure of the airline to render assistance expected in case of cancellation would attract moderate to minimum penalty, plus prescribed compensation to the affected passengers,” he said.