Consumer Care Line
Reference
00273985
Job Level
Blue Collar
Area of interest
Supply Chain
Location
Oregun
Country
Nigeria
Salary(per annum)
500K – 1M
Job Description
1.Receiving consumer/customer feedback via mail, manual or toll free line (8am – 5pm)
2.Downloading consumer/customer via toll free line (received after office hrs)
3.Classifying feedback into different categories (complaints i.e. Business, Product or packaging, commendation, enquiry etc)
4.Summing up feedback monthly for circluation
5.Serving as first Contacts to consumer/customer to acknowledge receipt (if it’s a complaint) or get further details
6.Visiting complainants as applicable to retrieve samples
7.Participating in complaints resolution
8.Sending details of feedback to responsible function/person as applicable and obtain action and revert to consumers
9.Carry our Key Distributor/ Distribution Channel warehouse audits where necessary and write reports
Valid till
21 Nov 2012
Minimum requirements
Mininmum OND in any relevant field
I wish to apply for this post as regards this vacancy. I look forward to getting a favorable reply from you.
I want to apply for this post but i need a guide line on how to post my cv, am weting for ur reply.
I want to apply for this post but i need a guide line on how to post my cv, am looking forward for ur reply.
In response to your post of vacancy I have interest in applying for it but need guide on how to apply for it. I look forward anticipating your reply. Thanks
My name is Aisha Ahmed Umar,I am a graduate of mass communication from kaduna polytechnic,with the qualification of HND (Higher National Diploma). I served 2009/2010 with kaduna state media corpration. I wish my application will be duely considered
Thanks
i wanted to apply but i dont the guide of how to do so. pls i need a reply.
This information is not complete please.
I wish to apply for this post but don’t know how to apply. I have a certificate for customer service from the quality assurance institute
I am interested in applying for this position but the link here is not working. Please kindly help me out with guide line on how to apply. Thank you,
PLS I NEED A LINK.
Please, I would appreciate if this is considered. Many thanks.