Unilever Nigeria Plc: Customer Service Operations MIS Supervisor Recruitment

Unilever Nigeria Plc is seeking to fill the vacant position of Customer Service Operations MIS Supervisor.

Position: Customer Service Operations MIS Supervisor

Job Level: Experienced/Mid-career
Area of interest : Supply Chain
Location: Oregun
Country: Nigeria
Salary(per annum): 500K – 1M

Job Description

  • Weekly/daily generation of Customer replenishments and orders.
  • Drive CCFOT (Customer Case Fill On Time); and Customer Stock position through effective analysis of DBR (Demand Based Replenishment) tool.
  • Effective root cause analysis of service losses using standard CCFOT loss tree
  • Data Management of Key Distributors(KD) information ex Ultra.
  • Daily monitor and liaising with 3PL team and effective reconciliation and analysis of weekly service reports.
  • Coordinate generation of weekly extracts and reports to generate Out Of Stock(OOS), Prove of Delivery(POD),Goods in Transit (GIT) and KD sales out report for Management Information

Further information on job

  • Responsible for all MIS reporting activities in CSO.
  • Will be responsible for the weekly/daily order generation and management of customers orders

Minimum requirements

  • Minimum qualification is OND in any related field

Other Qualifications

  • At least 3 years experience in data analysis and reporting
  • Working Knowledge of Customer Order Management and Sales operations.
  • Must be proficient in use of Microsoft office tools especially Ms excel
  • Good written & spoken English
  • Ability to work without close supervision
  • Analytical Thinking
  • Willingness to work overtime including weekends.

Application closes 28 Aug 2012

Apply Now


  1. Iam miss Okagbare Evelyn Eloho,I graduated from Delta state university with qualification Bs.c (Ed) in business Education.I here by apply for the post of customer service operation in your company. I will be very grateful if my request is considered.Here is my contact 08032749871

  2. I, Uzor Kingsley Chibuzor humbly to apply for the post of customer service operation MIS supervisor in your company. I graduated from University of Nigeriia nsukka with qualifications in Diploma in Enviromental Protection and Management, and B.sc in Geography. I promise to discharge my duties effectively and efficiently. Sir, i will be very glad if my request is granted. 07031537848

  3. I’m an ND holder in Business Administration holder, from a reputable institution in Nigeria and i will like to fill-in the possition of the customer service operator needed in your company. I have a higher knowledge and skill and computer literate and can work under no or little supervision and good work delivery is promised. You can contact me on my e-mail or by phone on 08182864364.


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