Swift Networks 10 Job Vacancies – April 2011 Recruitment

Swift Networks 10 Job Vacancies – April 2011 Recruitment
Our Company is an innovative leader in Nigeria’s fast growing broadband telecommunications space, providing reliable high speed broadband access and voice services to businesses, professionals and residential customers. Due to ongoing expansion and the need to sustain the highest quality services to existing and potential customers, we seek applications from exceptional candidates to fill the following challenging positions.
POSITIONS
Job Title: NETWORK ENGINEER (Wimax/LTE)
Job Objective:
The candidate will be responsible for installing, maintaining and supporting communication networks to ensure the smooth operation, maximum performance and availability.
Knowledge, Skills and Competencies
• Proven experience in WI MAX / LTE Radio Frequency planning, base station installation, commissioning, troubleshooting and maintenance;
• Access Network performance measurement and optimization;
• Proven experience in microwave transmission Link planning, installation, commissioning, maintenance and troubleshooting. Multiple vendor experience will be an advantage.
• Proven knowledge of IP networks, Linux and Open Source tools would be an added advantage.
Minimum Qualification and Experience:
A first degree in Computer Sciences, Electrical/Electronics Engineering or Information Technology with a minimum of 2nd class honors (Upper division) from a reputable university. A minimum of 3 years experience in a similar position with a proven record of success. Candidates with at least CCNA certification and knowledge of Linux and Open Source tools will have added advantage.
Job Title: ELECTRICAL POWER ENGINEER/ TECHNICIAN.
Knowledge, Skills and Competencies
• Excellent in theoretical concepts for electrical power related areas including AC, DC, generators, rectifiers, ATS panels, inverters, batteries, breakers, and load calculations;
• Experience with power generators, ATS panels, inverters, Rectifiers and all other base station power related matters.
Minimum qualification and Experience:
A first degree in Electrical and/or Electronics Engineering with a minimum of Second Class honours degree (Upper division) plus at least 3 years experience in power maintenance in an organization with proven records of success.
Job Title: CUSTOMER SERVICE REPRESENTATIVES
Job Objective:
Interact with customers to provide and process information in a courteous and professional manner, in response to inquiries, concerns and requests.
Knowledge, Skills and Competencies
• Basic computer knowledge- the person should be adept in using search tools, browsers, email features and CRM solutions.
• Good written and oral communication skills- fast and correct typing, with proven ability to create grammatically correct responses;
• Sound judgmental powers; ability to manage difficult customer situations, respond promptly to the needs of the customer and solicit feedback to improve service;
• Knowledge of customer service principles and practices, ability to multi-task including ability to understand multiple products and multiple levels of benefits within each product;
• Persistent and supportive attitude;
• Ability to treat people with respect under all circumstances and to instil trust in others while upholding the values of the organization;
• Ability to relate with customers and handle telemarketing;
• Sound knowledge of telephone etiquette and excellent listening skill.
Minimum qualification and Experience:
A first degree in Computer Sciences, Electrical/Electronics Engineering or Information Technology with a minimum of 2nd class honors, (upper division) from a reputable university. Experienced exceptional candidates with background in Business, Social Sciences and the Humanities with a minimum of 3 years’ experience in a similar position can also apply.
Job Title: TELESALES REPRESENTATIVES
Job Objective
The candidate will be responsible for communicating with potential customers through the telephone in order to develop an effective pipeline of new business and to achieve or exceed sales targets.
Knowledge, Skills and Competencies
• Self motivation and ability to work under minimum supervision; Ability to work under pressure;
• Ability to work under different shift schedule (day, night and weekend);
• Persistent and supportive attitude;
• Excellent oral and written communicator able to interact with all levels of customers over the phone.
Minimum qualification and Experience:
A first degree in Business, Social Sciences or the Humanities from a reputable university with a minimum of Second Class (Upper division) plus at least 3 years sales experience in an organization with a proven record of success.
Job Title: HEAD, RETAIL SALES
Job Objective:
The candidate will be responsible for coordinating and managing all activities associated with Retail sales while ensuring that all sales targets and standards are met/ exceeded.
Knowledge, Skills and Competencies:
• Managing, planning and organizational skills;
• Ability to engage team and motivate for performance;
• Ability to work under pressure within a team environment;
• Strong work ethic, courteous demeanour and self motivation;
• Excellent IT and presentation skills;
• Ability to manage time effectively and adapt quickly to changing priorities;
• Ability to work independently with minimum supervision;
• Excellent communication (verbal 8METHOD OF APPLICATION
Qualified and interested candidates should forward their resume prepared in Microsoft Word format to [email protected] using the job title as the subject of the e mail.
These should be emailed latest 8th April, 2011
Only eligible candidates will be contacted. Please note that applications received after the stipulated period will not be processed.

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